Shipping Policy

Last updated: October 2025

Brand Name: 360 Bharat Craft

Website:https://360bharatcraft.com

Welcome to 360 Bharat Craft!

We are dedicated to delivering your favourite custom-crafted apparel, merchandise, and lifestyle products safely and on time. This Shipping Policy explains how we process, print, package, and ship your orders placed on https://360bharatcraft.com

.

1. Service Coverage

We currently deliver across India through our trusted and reliable courier partners, including Blue Dart, Delhivery, DTDC, and India Post.

International shipping options will be introduced soon.

2. Order Processing & Manufacturing Time

Because our products are custom-made through a specialised Print-on-Demand (POD) model, they require careful processing and quality checks before dispatch:

  • Processing & Dispatch: Orders are typically processed, printed, and dispatched within 2тАУ5 business days after successful payment confirmation.
  • Orders placed after 5:00 PM IST, on weekends, or during public holidays will begin processing on the next working day.
  • During high-volume periods (such as festive seasons, special product drops, or major sales), dispatch times may extend slightly. We will notify you via email or SMS if any significant delays occur.

3. Estimated Delivery Time

Once your order has been successfully dispatched from our fulfilment centre, standard transit timelines apply based on your location:

  • Metro Cities: 2тАУ4 business days
  • Tier-2 & Tier-3 Cities: 3тАУ7 business days
  • Remote or Rural Areas: 5тАУ10 business days

Note: Delivery timelines are estimates provided by our logistics partners and may occasionally vary due to local conditions, regional holidays, or unforeseen transit delays.

4. Shipping Charges

  • Free Shipping: Applicable on all prepaid orders above тВ╣999 across India.
  • Standard Shipping Fee: A nominal shipping charge (calculated at checkout based on your location and order weight) applies to orders below тВ╣999.
  • All shipping charges (if applicable) will be clearly displayed at the checkout page before you complete your payment.

5. Order Tracking

The moment your order is shipped out, you will receive an automated confirmation email and/or SMS containing your Tracking ID and the assigned courier partner’s name.

You can track your package easily through:

  • The тАЬTrack Your OrderтАЭ page on our website, or
  • The official tracking portal of the respective courier partner using your tracking ID.

If you face any issues tracking your shipment, feel free to reach out to us at support@360bharatcraft.com.

6. Address Accuracy

Please ensure that your complete shipping details (full name, correct street address, landmark, valid PIN code, and active phone number) are entered accurately at checkout.

360 Bharat Craft is not responsible for delivery delays, misroutes, or failed deliveries resulting from incomplete or incorrect addresses provided by the customer.

7. Delivery Attempts

Our logistics partners typically make up to two delivery attempts to your shipping address. If the package remains undeliverable due to the unavailability of the recipient, incorrect address, or refusal to accept, it will be returned to our facility.

Re-delivery for returned packages can be arranged, though additional shipping fees may apply.

8. Delayed or Lost Packages

While we strive to ensure timely arrivals, transit delays can occasionally happen due to extreme weather conditions, strikes, national holidays, or courier network issues.

If your package does not arrive within the standard delivery window, please email us at support@360bharatcraft.com with your Order ID, and our support team will investigate the status immediately.

9. Damaged, Defective, or Tampered Packages

We take utmost care in packaging our custom products securely. However, if your package arrives visibly damaged, torn, or tampered with:

  • Please do not accept the delivery from the courier agent.
  • If accepted, take clear photographs of the damaged package/product and report it to our support team within 24 hours of delivery at support@360bharatcraft.com. After due verification, we will arrange for a replacement or appropriate resolution.

10. Multiple Shipments

If your order contains multiple distinct items or products, they may occasionally be shipped separately from different partner workshops or fulfilment hubs to ensure faster delivery. You will receive separate tracking details for each individual package if this occurs.

11. Delivery Areas with Limited Access

Certain remote geographies (such as restricted military zones, deep rural areas, or specific island locations) may have limited or no direct courier service access. In such rare cases:

  • We will notify you promptly if our courier partners are unable to service your location.
  • A full and immediate refund will be processed to your original payment method if delivery is unfeasible.

12. International Shipping (Coming Soon)

We are actively working on expanding our logistics network globally! International art and apparel lovers will soon be able to order directly from 360 Bharat Craft, complete with transparent international shipping rates and customs details.

13. Customer Support

For any questions, tracking assistance, or shipping-related concerns, please get in touch with us:

  • Email: support@360bharatcraft.com
  • Support Hours: Monday тАУ Saturday, 10:00 AM to 7:00 PM IST
  • Official Website: https://360bharatcraft.com

Legal Compliance Note (India)

This Shipping Policy is formulated in adherence to applicable laws and guidelines of India, including:

  • Consumer Protection (E-Commerce) Rules, 2020
  • Information Technology Act, 2000
  • Standard Courier and Logistics Regulatory Standards applicable across India