Privacy Policy

Last updated: October 2025

Brand Name: 360 Bharat Craft

Website: https://360bharatcraft.com

Welcome to 360 Bharat Craft (тАЬwe,тАЭ тАЬour,тАЭ тАЬusтАЭ).

Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our official website https://360bharatcraft.com, browse our exclusive collections, place an order for our custom/POD products, or interact with our services.

Please read this policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.

1. Information We Collect

To provide you with a seamless shopping experience and to manufacture, process, and deliver your customised print-on-demand products, we collect various types of information:

  • A. Personal Information You Provide to Us:
    • Full Name
    • Email Address
    • Mobile Number (for order updates and delivery coordination)
    • Billing and Shipping Address
    • Account Login Credentials (if you create an account)
    • Customisation preferences or notes provided for specific product orders
    • Note: Payment card details or sensitive financial data are processed securely through our authorised third-party payment gateways and are never stored on our servers.
  • B. Non-Personal Information Automatically Collected:
    • Browser type, version, and device information
    • IP address and general geographic location data
    • Pages visited, time spent on site, and referring URLs
    • Cookies and similar tracking technologies to optimise your browsing experience

2. How We Use Your Information

We use your information strictly for legitimate business and e-commerce operations, including to:

  • Process, print, and fulfil your merchandise and apparel orders
  • Send automated or direct order confirmations, shipping updates, tracking details, and customer support messages
  • Improve our website design, product catalogue, user interface, and overall customer experience
  • Personalise your shopping journey and recommend designs or collections suited to your taste
  • Send promotional offers, exclusive launch updates, or newsletters (strictly with your explicit consent; you can opt out anytime)
  • Detect, prevent, and mitigate fraudulent activities, security breaches, or policy violations
  • Comply with applicable legal and regulatory obligations in India

3. How We Protect Your Data

We take data security very seriously and implement robust technical and organisational measures to safeguard your personal details, including:

  • SSL (Secure Socket Layer) encryption for secure data transmission across the website
  • Secure and high-performance hosting infrastructure
  • Restricted, role-based, and authorised access to personal data by trained internal personnel only
  • Secure and encrypted payment processing handled via trusted gateway partners (such as Razorpay, PayU, Stripe, etc.)

While we employ industry-standard security protocols, no method of transmission over the internet is 100% secure. You share data with us at your own discretion.

4. Cookies and Tracking Technologies

Our website utilises cookies and similar tracking tools to:

  • Remember your login status, site preferences, and shopping cart items
  • Analyse website traffic, visitor behaviour, and site performance
  • Deliver tailored marketing campaigns and relevant product suggestions

You can choose to disable cookies through your individual browser settings. However, doing so may impact certain functionalities, such as maintaining items in your cart or logging into your account.

5. Sharing of Information

We do not sell, trade, or rent your personal data to third parties. However, to successfully run our D2C operations, we may share your information with trusted partners under strict confidentiality agreements:

  • Logistics & Courier Partners: To ensure prompt and accurate delivery of your packages to your doorstep
  • Payment Gateways: To securely authorise and process your financial transactions
  • Technology & Service Providers: Agencies assisting us with website maintenance, IT infrastructure, analytics, and digital marketing
  • Legal Authorities: Government bodies, law enforcement, or courts if mandated by Indian law or to protect our legal rights

6. Your Privacy Rights

Depending on your jurisdiction, you retain specific rights regarding your personal data:

  • Access: Request a clear copy of the personal information we hold about you
  • Correction: Request updates or rectifications to inaccurate or incomplete data
  • Deletion: Request the permanent erasure of your data (subject to legal, tax, or transactional retention requirements)
  • Opt-Out: Unsubscribe from promotional emails or marketing communications at any time

To exercise any of these rights, please reach out to us at support@360bharatcraft.com.

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected (such as completing your orders and managing customer service)
  • Comply with legal, tax, accounting, and regulatory obligations (e.g., maintaining transaction records under Indian tax laws)
  • Resolve any disputes and enforce our legal agreements

Once data is no longer required, it is securely deleted or permanently anonymised.

8. Third-Party Links

Our website may occasionally feature links to external websites or social media platforms (such as Instagram, Facebook, or courier tracking portals). We do not control and are not responsible for the privacy practices or content of these third-party platforms. We encourage you to read their respective privacy policies.

9. Email & Marketing Communications

By placing an order or subscribing via our opt-in forms, you consent to receive periodic communications regarding new collections, discounts, and brand stories from 360 Bharat Craft.

You can easily unsubscribe at any time by clicking the тАЬUnsubscribeтАЭ link embedded at the bottom of our promotional emails or by sending a request directly to support@360bharatcraft.com.

10. ChildrenтАЩs Privacy

Our website and products are intended for a general audience and are not directed at children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has submitted personal information to us, please contact us immediately at support@360bharatcraft.com, and we will take prompt steps to delete it.

11. Changes to This Privacy Policy

We may update, modify, or revise this Privacy Policy periodically to reflect changes in our operational procedures, technology, or legal mandates. Any revisions will be posted directly on this page with an updated “Last Updated” date. We advise you to review this page regularly.

12. Contact Us

If you have any questions, clarifications, or grievances regarding this Privacy Policy or how your data is handled, please get in touch with our support team:

Legal Compliance Note (India)

This Privacy Policy is designed to comply with applicable laws and regulations of India, including:

  • The Information Technology Act, 2000
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • The Consumer Protection (E-commerce) Rules, 2020