Last Updated: October 2025

Welcome to 360 Bharat Craft (“we,” “our,” “us”).
These Terms & Conditions (“Terms”) govern your access to and use of our website https://360bharatcraft.com (the “Site”), and your purchase of any products from us.
By visiting or shopping on our website, you agree to these Terms. If you do not agree, please do not use our Site.

1. About 360 Bharat Craft

360 Bharat Craft is an Indian ecommerce brand offering a wide range of clothing and fashion items for women, men, and kids.
We are also a manufacturer and work closely with skilled artisans and trusted partners to deliver quality garments at affordable prices.

Our goal is to bring quality, trend-driven fashion from across India to every corner of the country.

2. Eligibility

To use our website or make purchases:

• You must be at least 18 years of age, or access the site under the supervision of a parent or legal guardian.
• You must provide accurate and complete account information.
• We reserve the right to suspend or terminate any account that provides false information or engages in fraudulent activity.

3. Product Information

We strive to ensure all product details, images, prices, and descriptions on our website are accurate.
However, please note:

• Product colors may vary slightly due to lighting, photography, or screen resolution.
• Minor variations in measurements or fabric texture are natural in handmade or handcrafted products.
• Product availability is subject to stock and may change without notice.

We reserve the right to correct errors, update information, or change pricing at any time without prior notice.

4. Pricing and Payment

• All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable GST (unless mentioned otherwise).
• We accept secure online payments through Razorpay, PayU, Credit/Debit Cards, UPI, and Net Banking.
• Your payment details are encrypted and processed securely through trusted third-party gateways.
• We reserve the right to cancel any order in case of pricing or stock errors.

5. Order Acceptance & Cancellation

Once you place an order, you will receive an email confirmation from support@360bharatcraft.com.
However, order acceptance is subject to:

• Product availability
• Successful payment authorization
• Verification of provided information

We reserve the right to cancel any order in the following cases:

• Product is out of stock
• Payment failure
• Technical error in pricing or listing
• Fraudulent or suspicious activity detected

If your order is cancelled, the paid amount (if any) will be refunded to your original payment method within 5–7 business days.

6. Shipping & Delivery

• Orders are typically processed within 1–3 business days and delivered within 3–7 business days depending on your location.
• Shipping delays may occur due to natural disasters, courier delays, or other unforeseen circumstances.
• You will receive a tracking link once your order has been dispatched.
• Free shipping is available on orders above ₹999 (otherwise, nominal charges may apply).

For complete details, please refer to our Shipping Policy.

7. Returns, Refunds & Exchanges

We want you to love what you buy.
If you’re not satisfied with your purchase, you can initiate a return within 7 days of delivery, provided that:

• The item is unused, unwashed, and in original packaging with all tags intact.
• Certain items (like innerwear, masks, or clearance sale items) are non-returnable for hygiene reasons.

Refunds will be processed to your original payment method within 5–7 business days after product inspection.

For detailed guidelines, please refer to our Return & Refund Policy.

8. Intellectual Property Rights

All content on this website — including text, images, graphics, logos, videos, designs, and product photography — is the intellectual property of 360 Bharat Craft and protected under applicable copyright and trademark laws.

You may not:

• Copy, reproduce, or distribute any content without prior written permission.
• Use our brand name, trademarks, or imagery for any commercial purpose.

Unauthorized use of our intellectual property may result in legal action.

9. User Accounts

When you create an account on our site:

• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to accept responsibility for all activities under your account.
• Notify us immediately at support@360bharatcraft.com if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts that violate our terms or engage in misuse.

10. Limitation of Liability

To the fullest extent permitted by law, 360 Bharat Craft shall not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of our website or products.
• Losses due to third-party courier delays or failed deliveries.
• Issues caused by misuse, improper washing, or alteration of garments.

Our total liability for any claim shall not exceed the total amount paid by you for the product in question.

11. Indemnification

You agree to indemnify and hold harmless 360 Bharat Craft, its employees, and affiliates from any claims, damages, or expenses (including legal fees) arising out of:

• Your breach of these Terms
• Misuse of our website
• Violation of laws or third-party rights

12. External Links and Third-Party Services

Our website may contain links to external sites, such as Amazon, Instagram, or courier tracking pages.
We are not responsible for the content, privacy practices, or actions of those external websites. Please review their respective terms and privacy policies before using them.

13. Promotions & Offers

From time to time, we may run promotional campaigns, discounts, or coupon codes.
All such offers are subject to:

• Specific terms and validity periods mentioned during the campaign.
• Non-combinability with other offers unless specified.
• Right of withdrawal or modification by 360 Bharat Craft at any time without notice.

14. Termination of Service

We may suspend or terminate access to our website or services at any time without prior notice, for any reason, including:

• Violation of these Terms
• Fraudulent activity
• Technical or security issues

Upon termination, your right to use our services will cease immediately.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
In case of any disputes, they shall be subject to the exclusive jurisdiction of the courts of [kolkata, India].

16. Contact Us

For any questions or concerns regarding these Terms, please contact us at:
📩 support@360bharatcraft.com
🌐 https://360bharatcraft.com

17. Updates to These Terms

We may modify these Terms & Conditions from time to time to reflect updates in our policies or services.
All changes will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after such changes constitutes your acceptance of the revised Terms.

✅ Compliance Note

This document aligns with:

• The Consumer Protection (E-commerce) Rules, 2020 (India)
• The Information Technology Act, 2000
• Applicable GST and online business laws in India